Blogging about what matters most to us

Welcome to the Automated Resource Management Associates, Inc. (ARMA) blog.

It was easy to decide what to devote this blog to: customer service.  We believe that beside providing the highest level of technical expertise,  the most important aspect of building and nurturing our contracts is assuring great customer service and support.

This blog will discuss how to provide and maintain optimum customer service. We will examine why it is so important, and what other businesses do about it.